Special COVID-19 Travel Information

OUR COMMITMENT TO YOU

Eyre Tours has been hard at work ensuring your trips will be safe, comfortable and enjoyable. In this “new world” we’re all living in, you may see and experience some changes, but rest assured once you are onboard, you’ll have the same wonderful experiences that you’ve had on any of your past trips. Let’s take a look into the steps we’re taking for you.

Before Your Tour

Cancel for Any Reason Tour Protection

Our Tour Protection Plan with Interruption Assurance financially protects you in the event you need to cancel or move your trip to a different date. Should you contract COVID-19 while on tour with Eyre, you will be reimbursed for any unused costs associated with the trip if you purchase Tour Protection.

Motorcoach Cleanliness

The motorcoach will be thoroughly disinfected prior to your trip’s departure. We encourage you to bring additional cleaning wipes if you would like to supplement the cleaning of your personal area.

On Your Tour

Your Tour Director

Eyre Tour Directors are experts and highly trained to handle a variety of unexpected situations — including illnesses and emergencies. They are also available 24/7 for guests throughout the tour should any situation arise.

Use of Face Masks

Face masks are highly recommended while riding on a Eyre Tours bus. While mask usage is optional, we encourage our travelers to wear a mask in order to protect themselves and those around them, and help keep travel safer for everyone.

Motorcoach

All surfaces will be sanitized often, including regular cleaning of high-touch areas with disinfecting wipes. Hand sanitizer will be available at all times. The lavatory will be available for emergency use only; we will make a comfort stop every 2-3 hours.

Self-Screening

Please stay at home and don't travel if you have recently been diagnosed with or are currently experiencing symptoms of COVID-19. The CDC recommends not traveling if, in the last 5 days, you have had symptoms of or have been diagnosed with COVID-19, or if you been exposed to COVID -19 and are not current on vaccinations/boosters per the CDC's guidance. In the event you contract COVID-19 on tour with Eyre, you must leave the tour and you are responsible for coordinating and paying for your own transportation home and accommodations.

Hotels

Specific protocols will vary from destination to destination, hotel to hotel. Overall, rooms and areas like restaurants, fitness centers, etc. will be deep cleaned regularly, with rooms disinfected thoroughly between guests. High-traffic areas like lobbies and elevators will be cleaned often. Daily room housekeeping will likely not be available.

After Your Tour

Post Your Tour Survey

After every trip, you’ll be able to share your feedback about your tour experience, allowing us to constantly improve for the benefit of future guests.

Stay Up to Date with Your COVID-19 Vaccine

Make sure you are up to date with your COVID-19 vaccines before you travel again. Per the CDC, getting vaccinated is still the best way to protect yourself from severe disease and slow the spread of COVID-19.

FREQUENTLY ASKED QUESTIONS

Personal Protective Equipment (PPE)

Are passengers required to wear masks aboard your buses?

Face masks are now optional while riding on a Eyre bus in the U.S.A. While mask usage is optional, we encourage our travelers to wear a mask in order to protect themselves and those around them, and help keep travel safer for everyone.

Wearing masks on transportation or at any point throughout your trip may still be required by law in some areas so please bring a mask with you at all times.

Will Drivers and/or Tour Directors be required to wear masks?

The Driver and Tour Director are not required to wear a mask onboard the motorcoach .

Will Eyre be providing masks and sanitizer to all guests?

We recommend that tour guests bring their own personal protective equipment that they are most comfortable using. Hand sanitizer will be available in the front and rear of the motorcoach at all times. We encourage you to bring additional hand sanitizer with at least 60% alcohol for use throughout the trip.

Pre-Trip Requirements

Before traveling with Eyre, will guests have to submit to a health screening or get a health practitioner's approval?

As regulations and requirements continue to change by state and by country, it is difficult for us to say with certainty what guidelines or requirements local public health authorities will put in place. You can rest assured that we will adhere to local laws and best practices in order to protect our guests’ well-being and ensure an enjoyable experience. We will do our best to notify you of necessary requirements for your destination and keep our website updated with the latest information. We appreciate you keeping abreast with the health and safety requirements at the destinations you have selected to visit as well.

Does Eyre require guests to show proof of a negative COVID-19 test or Vaccine prior to touring?

At this time, Eyre Tours does not require guests to show proof of a negative COVID-19 test or Vaccine prior to traveling. Eyre Tours is following the recommendations of medical experts such as the Centers for Disease Control and Prevention, World Health Organization and other appropriate government agencies and associations. Face coverings, voluntary vaccinations, and frequent hand washing are the critical components to mitigating the risk of spreading COVID-19.

Should the destination you are traveling to require proof of vaccination or negative COVID test, travelers will be required to present this paperwork prior to boarding the bus for the start of the trip. As requirements are constantly in flux, we recommend that every traveler is fully vaccinated and brings proof of such (paper or electronic) while traveling.

 

While On Tour

If my tour operates, can I expect that parts of my itinerary may be changed, closed, or unavailable? What will Eyre do if this happens?

Eyre is confident that we can provide an experience that best meets the planned itinerary and safeguards our guests’ well-being as best as possible. This new (and temporary) way of living and operating has affected every partner we work with. We are all learning how to best operate in a new way. Travel is an adventure – even during the best of times your itinerary may change depending on local events and conditions – and the adventure is part of the fun.

Will Eyre be reducing the number of tour guests on each trip? How will seat assignments work?

We do not limit the number of travelers on each tour. Read about our air filtration system on our Clean Care page.

How will group meals be handled with relation to seating and masks?

Policies and procedures at each restaurant will vary based on different/changing guidelines by local and state authorities. Eyre tour guests will be seated together – in small groups or large groups. 

How will seating at theaters be handled with relation to seating and masks?

Policies and procedures at each theater will vary based on different/changing guidelines by local and state authorities. Eyre tour guests may be seated in small groups or large groups. 

What is your policy regarding eating/drinking on the bus?

Snack and drinks (please bring your own) are allowed onboard the bus.

Will the bathroom be available for use on the bus?

The onboard lavatory will be available for emergency use only; we will make a comfort stop every 2-3 hours.

What should I do if I become sick or develop any symptoms related to COVID-19 during my trip?

Please alert your Tour Director or Driver immediately. In the event you contract COVID-19 on tour with Eyre, you will not be permitted to continue traveling with the group. You must depart from the tour and are responsible for arranging and paying for transportation and accommodations to get home. We highly recommend purchasing Tour Protection so that you’ll be reimbursed for any unused costs associated with the trip if it’s interrupted due to illness. 

Motorcoach Cleanliness

What is your cleaning protocol for your motorcoaches?

The motorcoach will be thoroughly disinfected prior to your trip’s departure and the driver will carry additional cleaning supplies to wipe down high touch surfaces throughout your trip. We encourage you to bring additional cleaning wipes if you would like to supplement the cleaning of your personal area. We encourage you to learn more about our commitment to Clean Care.